Refund & Return Policy

Due to the nature of our products and for hygienic reasons, all sales are final.

We do not offer refunds, exchanges, or cancellations once an order has been placed.

 Please inspect your order upon receipt. If you receive a defective, damaged, or incorrect item, contact us within 48 hours of delivery at support@hairloom.com with your order number, photos, and a detailed description. Our team will review the issue and provide a resolution if applicable.

Hairloom reserves the right to refuse any claims made beyond the stated timeframe.